Although the Connecticut Department of Revenue Services (DRS) has not extended the filing and payment deadlines for income tax withholding, it announced that it has launched a new Priority One Taxpayer Assistance Program designed specifically to help business and individual taxpayers that were unable to meet their filing and payment obligations due to COVID-19 and are consequently subject to DRC collection action.

Any taxpayer who is the subject of a payment plan, bank warrant, wage execution, or other levy by DRS and needs relief or assistance because of the impact of COVID-19, can contact DRS directly to speak to a tax professional.

DRS has established the following hotline and email dedicated to Priority One questions:

• DRS Priority One Hotline: 860-541-7650
  
  (Monday to Friday, 8:30 a.m. — 4:30 p.m. to speak to a DRS representative, or to leave a voicemail) 

• Taxpayers may also contact DRS via the email at the following address:
  
  DRS Priority One Email: DRSPriorityOne_CollectionsAssist@po.state.ct.us

To assist DRS in evaluating email inquiries, taxpayers are encouraged to provide as much information as possible about their situation and the relief being sought.

More information is available at DRS Priority One Web Guidance.

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